Reviews

Great company. Everyone was very kind and professional. Did a great job. Here we are a 5 years in. They have continued to be right there if i need anything. Their plumbing service is great too. Would recommend them 100%! Today Michael installed an air purification system. Very neat job and I can already tell a difference! They continue to take great care of me! Today Tyler came out. Super nice guy. Did a great job, real plus to your great team. Freddie is also great. Came out for a minor repair, very nice and was done quickly. And still each year they come out to check everything. Jordan and Dennen were out today. Great guys, great job. Update this year, Sean even came out on his day off to fix my furnace so I wouldn't be without heat!

With have been with Armor Air for years and highly recommend there services. Special shout out to Casey are Tech today, thank you!

They were very polite and professional in there duties. I recommend your company to anyone that ask about who to call.

Anthony called to say he could arrive a little early if that was okay. He was able to finish my job quickly and offered to assist me with other things if needed. He checked my water to make sure my softener was working well. I appreciated his assistance! Great job, Anthony!

They were professional and courteous guys, great service.

Tyler did our annual AC checkup and was very thorough and professional. I would recommend him for you AC/heating needs.

Polite, caring and informative

Bryant and Armor Air always does a great job. Trustworthy and efficient.

Armor Air always does great work. They are honest and straightforward with the plans and implementation of the work

I don’t like writing negative reviews but this may be the only way to get a response from Armor Air. Two weeks ago I spent over $12K for a new heat pump. Adding a heat pump qualified me for a tax reduction for the year. However, I still haven’t received any paperwork for the new unit. I called many times and asked for the warranty, manuals, and other paperwork needed. The only thing I’ve received is an invoice which does not suffice for what I need. I also informed them that the technicians did a poor job. The panel unit was installed upside down which made it unsecured. When I removed it I notice they didn’t bother to put my filter back in and it was full of trash (parts from their work. See photo below). This trash/garbage could definitely cause a major problem if it got sucked into the unit. They also left the place very messy and dirty. If I was an elderly person or someone with no knowledge of what they did then I would definitely have problems down the road with their work. COME ON PEOPLE. HOW HARD IS IT TO GIVE GOOD SERVICE?!? Update: I am changing my review to positive because the owner (Jamie) reached out to me personally and assured me that he would take care of my issues. He even followed up our initial phone call with another one to make sure I received what I was needing. If the owner can take the time to ensure customer satisfaction, then I think this company deserves another review. 2nd Update: As luck would have it, my blower went out on my furnace. Freddie came that day a diagnosed the problem. Being a Friday they had to order the blower and couldn’t install it until Monday. They actually came early and installed the new one, replaced my thermostat with a newer more advanced one I had before , cleaned up and we’re on their way. A supervisor (Dave) also stopped by and answered all my questions and I noticed he was working well with Freddie in repairing the furnace. Very happy with the job and price. Update #3 My furnace went out Monday. I called Armor Air to look at it. Being that it was more than 20 yrs old and things were starting to go on it I decided to get a new one. Freddie (one of the best) came by that same day and after consulting with the workers, who were very skilled, came up with 6 different options for me. He didn’t try to upsell me on anything and even recommended a lower priced model since I’m using the hybrid system. He said he’d have it replaced the next day. Sean showed up early Tuesday morning and installed a new one and took the old one away. During his installation he noticed a leak from above the furnace coming from my toilet. He called the home office and they sent a plumber (Ryan) right out to fix that problem. Afterwards Sean went over everything I needed to know about my new unit and even gave me some pointers on how to make it more efficient. A+ to these guys!

Armor Air just installed a new Heat Pump unit in our home. We are so pleased with everything from start to finish. Technicians were polite, very professional, and we love this new heat pump. Our furnace stopped working the temp was about 25 degrees. We were so impressed with how fast they came out & installed the new unit.

We are grateful to have found Armor air for our furnace check up. Our technician, Fred Sergent,was very helpful with checking all important internal parts of our furnis. He was very efficient, very friendly and explained all that he found and what is necessary going foreword. We are very impressed with all and will plan to join the yearly plan to keep us going in the right direction! Thank you Armor Air for coming To our rescue! Pamela Anderson

Bryant and Armor Air always does a great job. Trustworthy and efficient.

Too much going on in a short time and cleanup needs to be better

Robert and Casey came to do a tune-up of our boiler and HVAC systems and they were very knowledgeable. Very friendly and explained everything about how the system (boiler) works, we had no idea it being our first time with that kind of system. Would definitely recommend the company, always a good experience.

Armor Air always does great work. They are honest and straightforward with the plans and implementation of the work

Armor Air just installed a new Heat Pump unit in our home. We are so pleased with everything from start to finish. Technicians were polite, very professional, and we love this new heat pump. Our furnace stopped working the temp was about 25 degrees. We were so impressed with how fast they came out & installed the new unit.

Really good people my tune up on my furnish made@big different keep up the good work

Very happy with the service , open very slow drain in master bathroom shower I use Armor Air in the past I would recommend them

They are my go to plumbing and a/c servicer. They always get out right away. They are always courteous, kind, and clear. They never pressure me to do anything I don’t need or want.

Too much going on in a short time and cleanup needs to be better

Fast response cool service technician and genuine professionalism 5stars

Dustin was great. He explained everything to us, he was very professional and very personable Really enjoyed working with him

Great service affordable prices

Service tech came to my home on time, courteous and professional and I was well pleased with his knowledge. He checked out my existing Goodman furnace which is in bad condition.

Shawn handled my annual furnace inspection and thoroughly went through the system. I was very pleased with his service as it was evident the man is skilled and knowledgeable at his job. Very thankful for Armor Air!

Tech called ahead was on time and very friendly and professional

They are my go to plumbing and a/c servicer. They always get out right away. They are always courteous, kind, and clear. They never pressure me to do anything I don’t need or want.

Robert Reynolds was professional, did a fantastic job, explained very well the issues I had and made some recommendations. He also made mention of a contract for ongoing check ups. Thank you so much.

Class is in session! 🤩 Robert was excellent! 🔥 He taught me enough about furnaces to be dangerous! 🛠️ Robert provided some helpful tips and great recommendations for my heating issues. 👍 Very knowledgeable and professional. A+ for his product and service knowledge! 💯 #HVAC #Expert #Heating #Repair #Professional #Technician

Easy to schedule and on time

Service was swift and issues were resolved. Thank you Armor..

Armor Air has been Awesome and Perry did a great job!!

Robert was great and efficient during his visit today. When I decide to subscribe to an HVAC service, I’ll consider you guys first.

My furnace was stuck on 66/67 degrees and wouldn't go any higher for some reason ! One of the guys forgot his name but He was very professional fast and was able to give us a quick diagnostics. Thank God all we needed was a filter replacement and he helped us order that immediately. Great service ✔️

Quick, affordable and reliable service. Technician named Robert was friendly and efficient

Terry was very professional 👏 at what he does. He came in, we walked thru everything concerning the plumbing. He checked our toilets, faucets, outside faucets, the washer, hot water tank and the water softener. Answered all questions we had. We sat down and talked about what we needed and how he could help. So Monday they are coming out and install new toilets for us and do a few other things we talked about. He was NOT pushy at all. It was our choice on what will be done. He helped us with setting the payments that will fit our budget. And even had a few minutes to talk Colts with my husband. Lol. You've got a good man working for you. I'd say he's a keeper.thank you Armor Air foe taking care of all our needs at our home. Today Matt and Jordan did so much at our home. Replaced 2 toilets, replaced water softener and the reservew with 10 free bags off salt, replaced washer hoses, added a shut off valve in our laundry room so we won't have to go outside to turn water off in emergency, and fixed our hot water tank buy putting right kind of pipes on it. They were on time and it didn't take them all day.was done in about 4-5 hours.. thank you Armor Air. Would recommend you to anyone. Today is Veterans Day and , our plumbing was backed up. I called Heather told her the problem. Our basement was flooded. Within 15 minutes or so, Matt was here and had the problem resolved. Fixed and cleaned up. Thank you for coming so fast and doing what needed done. We call them and they are always here. Thank you to Armor Air and their team. God bless Today Darone came to look at my washer. It was just a kinke in the new hoses they had replaced. Thank you Armor Air for great service. Perry did a great job and answered several questions I had. Very polite and fríendly

As always, it is a pleasure to do business with Armor Air. I want to give a special Thanks to our technician David. He was absolutely AMAZING. I would recommend Armor Air’s business to everyone for their plumbing needs. 5 stars!!

This was the first time using Armor Air, and their service was great. The Tech was very knowledgeable and diagnosed the issue within minutes. Another point is that he was very respectful and personable. I would definitely recommend Armor for your HVAC service.

I’ve used Armor air quite a few times they always send polite, courteous, and good workers. I appreciate all I’m always use you.

The service tech was very polite and knowledgeable. He informed of a lot of things I was not aware of. Excellent attitude and was punctual as well.

I started working with Armor Air about two years ago on the recommendation of a friend and have been so pleased! I’m currently on their annual service plan program and have received great service from the nicest, most professionals since day one

Tyler was awesome.. Knew what he was doing and explained everything.. Thank you Thank you

Recently had a new furnace and water heater installed. Technicians are always friendly, respectful and knowledgeable. Management has no issues with sending someone to make sure systems are operating correctly(my issues). Very good at explaining at my level. Thank you!

Always fantastic to work with. Hassle free. Top notch service and team.

Great customer service. Tyler did a great job and was friendly!

Very friendly & professional. Will answer any questions you may have. They get the job done in good time.

Prompt efficient and professional-

David did a great job!

Chad and John were excellent: beautiful installation ( in and out in record time—we thought it would take all day)! They both were courteous, knowledgeable (they explained everything), courteous and very polite. Thank goodness we have a contract with Armor Air! P.S. My husband wanted me to add that they swept up when they finished and took all remaining trash and the old furnace. So appreciate them. Joe & Maureen Misbach

Jordan did an excellent job! He was friendly and efficient and helped me with a couple of plumbing issues. He was great!!

Very professional and they did an amazing job, especially crystal! Very polite and helpful 🙂

Had new furnace installed today. Techs were Shaun and Kameron. Both did a good job with installing and clean up. .

Called them when the furnace at our new house wouldn't kick on and they were able to have Fred out in about 2 hours. He was very friendly and professional. After checking everything he out recommended a membership because the system just needed cleaned/flushed, regular maintenance. After he finished he also set us up with an appointment to get our plumbing checked next week with our membership, and said we can do the same with our A/C in the spring. Happy to have all this stuff looked at and serviced and the membership fee of $149 seems like a smash price to pay for an of this. Thanks, Fred!

It was good professional service. The cost is very reasonable compare to others.

Shaun and Cameron was able to fix the issue with my furnace. They were very respectful and let me know what the issue was from start to finish. Thank you for your professionalism guys!

Freddie was great. Very meticulous in his work! Very happy with Armor Air.

Chad and John did a fabulous job on our new install of furnace/air system. Very professional. Thank you all for getting us back up and running again.

Great company !! great workers !! I would highly recommend.

John did a great job fixing my water heater arrived promptly and was very informative. Would recommend Armor Air to anyone!

Anthony called to say he could arrive a little early if that was okay. He was able to finish my job quickly and offered to assist me with other things if needed. He checked my water to make sure my softener was working well. I appreciated his assistance! Great job, Anthony!

Christal was AMAZING at helping me. Her customer service is exceptional. So very friendly to talk to. You cannot find that nowadays, especially in the working people. Thank you so much for helping me!!!!

I called around to get my furnace tuned up, called Armor Air the young man that came out was amazing. From the call with Christal G. Who do so much to make sure my appointment was convenient for us, all the way to the end of my service I had a great service. They are knowledgeable, Polite, treated me like family, will never go anywhere Else.

They replaced my HVAC Unit the next buisness day, Tyler was very professional on how much it would cost to fix my old unit, for how much it would cost for repairs, was better off for them to install a whole new unit, and they installed it within 3 hours, and they checked and made sure everything is working properly and would highly recommend them in the near future, and they did an excellent job on installing my HVAC and they were very professional.

Met Dylan! I would definitely trust his work!

Very efficient and knowledgeable.

Great company. Everyone was very kind and professional. Did a great job. Here we are a 5 years in. They have continued to be right there if i need anything. Their plumbing service is great too. Would recommend them 100%! Today Michael installed an air purification system. Very neat job and I can already tell a difference! They continue to take great care of me! Today Tyler came out. Super nice guy. Did a great job, real plus to your great team. Freddie is also great. Came out for a minor repair, very nice and was done quickly. And still each year they come out to check everything. Jordan and Dennen were out today. Great guys, great job.

Freddie Sergent done an excellent job servicing my Hvac System. Thank You! 😊

Perry did a great job!

Tyler was very professional and knowledgeable.

Polite and friendly. Efficient no complaints at all.

Freddie did an awesome job! He was very professional. He also explained everything to my husband and was very knowledgeable about what he was doing. He also made sure my husband understood what was going on and made great recommendations for our furnace and AC unit.

Michael our service tech has found at least 1 leak in our system and will be back next week to see if there are any more he is a great tech and has not given up on our problem and I like that and the company

Kind and thorough service

Armor air did a fantastic job. I've checking out my a c system. Tyler was very thorough and show me some issues with my system. I am not an AC man, but I do no electricity. Hot spots on a circuit board is not a good thing. Repairs are scheduled to be made. Thank you Tyler for your due diligence.

Anthony was very knowledgeable about the product and installation went smoothly. I am pleased with the overall results .

Great customer service and support!!!

Amazing and thorough job!!!! Didn’t like that I need a new furnace system but he was very helpful with giving me options!

Good quality work!

Jordan did an excellent job! He was friendly and efficient and helped me with a couple of plumbing issues. He was great!!

Armor air and Freddie are my new go to guys prices are really fair the work he did goes above the standard and they offer a veteran discount which is huge and they even say hey man I can save you more money doing it this way so I really appreciate how fast you all showed up and how fast u fixed the problem no extra trying to sell bs that people don’t need or will ever use

Clean and respectful, made sure I knew what was going on with the system and how much it will eventually cost to repair appreciate how I was not taken advantage of

Very good experience, Nick, who I was in contact with, was very courteous & professional. Did an excellent job replacing water heater and installing water softener. Only problem had small rip on my floor. Hopefully they will take care of it. From my experience would recommend Armor Air to anybody. Thanks again Nick for your knowledge & job well done 👍🏾.

Perry was very professional.

Showed up when they said they would; listened to my problem; spent the time to diagnose the problem and take corrective steps

Tyler came out for the $49 service on our AC to make sure it was running properly, he was excellent! While there wasn’t much that could be done to service the unit because it’s old and needs replaced and was installed before he was even alive he did the test, walked us through everything needed and found the best possible quote to replace our furnace and Ac!

Perry did a great job! He was personable and professional. He explained everything that he was going to do. I really appreciate that. He understands the tech equipment that he is working on. He asked me if I had any questions or concerns several times to make sure that I was satisfied with my equipment. Great job!

Michael was great! Honest and up front with all of the options presented. I’m glad we came across this company. First time using them and we couldn’t be more pleased with the completed work. We will now be calling Armor Air for any future HVAC/plumbing work.

Michael did a great job!

Great service! Thank you!

Very professional and kind! Answered all our questions and showed us photos of the work he had done.

Tim was very knowledgeable and a pleasure to work with. Our coil was rusted and causing us to be very low on refrigerant. He sold us a new system at a reasonable price. Install crew, Chad and Shaun showed up to install the system within the next couple of hours. They got the job done quickly. They made great use of the limited space available for the inside equipment. They were very respectful of our home and property. After they were gone, the only way to tell they were even here is that our house started cooling back down rapidly.

Had incredible experience today from Michael of armor air. Fast, courteous and saved me fortune

Tyler Kirkham is great to deal with. Prompt, professional and courteous. Highly recommend Armor Air.

Friendly and on time.good knowledge.

Freddie was great! I will advise tomorrow if we decide to proceed with repair/replacement.

As usual, it is ALWAYS a pleasure to work with Armor Air. Jordan was very professional and had an AMAZING attitude. He was very detailed with the information he provided about my main drain. He will always be our first request! It was a pleasure meeting Jordan. Thanks again!!

Freddie provided excellent service all around. He arrived at his estimated time. He inspection of my HVAC system was thorough and he carefully explained everything to me. He seemed to be genuinely committed to providing accurate information and less concerned about selling me something.

Tyler was the technician who came out to inspect my unit. He was prompt, communicated well, and finished up quickly. I've had Armor Air out a couple of times and have been very happy with their service. Thanks Tyler!

Anthony was great, arrived on time, completed the in a timely manor. I had several questions and he was both knowledgeable and polite. I could not be happier with the service provided!!!

Michael was friendly, professional and informative while providing me with an understanding of my concern and how the furnace operates.

Amazing work! (Unfortunately we don’t remember the names of the techs that did the job) but absolutely no complaints at all!! they were able to do installation next day after we called and installed us a whole new system (outdoor ac unit and furnace) in only a few hours! They were nice, and informative and explained everything clearly to my boyfriend and I! They cleaned up after themselves and over all good experience and for a good price! Thank you guys! It feels good to have A/C again!! We will definitely stick with armor air!!

Super fast, knew exactly what he was doing, and didn't overcharge! Excellent work!

Friendly and personable. Presented options to repair my equipment along with recommendations for future upgrades. I was given adequate heads up that they needed to delay my scheduled time and Tyler called when on his way.

Took Tyler just a few minutes to diagnos the problem. I know with this heat wave all places are very busy fixing AC units so have to wait 1 more day to get ours fixed.

He did an excellent job.

Armor Air is our go-to! Always a friendly, well-done job.

Freddie did an outstanding job...we like him

Bryant and Armor Air always does a great job. Trustworthy and efficient.

Tim did an A/C inspection today. He was on time and did a very efficient and thorough job. He was honest and gave me some helpful information about how my A/C was performing. Great company to work with.

Professional ,courteous and polite

The service and technicians are really great. Labor costs seem high, but I don't really have any other experience to compare it to.

Parry did a great job servicing my furnace and AC unit today. Thank you.

Tyler did a great job. He explained my issue, had several options to choose from. I would highly recommend.

Perry came out to do an AC maintenance check. He was very polite, thorough, professional and knowledgeable!!

The technician ( Freddie) was on time, polite and professional. He explained the procedure and the results and suggestions in clear detail. Very satisfied.

Freddie was very professional and a great help .

Helped explain what’s wrong and help get get it fixed awesome dude recommend him to come back anytime

Timely. Called to schedule earlier availability which worked out perfectly. Tyler quickly assessed the issue and solved the problem. Courteous and thorough. Ive always had great servive from Armor and Tyler was again great.

Friendly and sincere young man.

Tyler was on time, and very polite.

Always get great service at a fair price!

Perry did an amazing job of explaining everything and making us feel we understood everything he had to do to take care of our issue!! We would definitely recommend Perry and anyone at Armor Air! Thank you for a job well done!!

Michael Stevens was amazing!! Very professional, very knowledgeable, came in and found the problem right away. Checked everything out just in case, fixed the problem and cleaned all his messes up like he was never here. Great with my dog like he was one of the family!!! Best service tech I’ve ever had!!!

Definitely trust for my AC service.

Great local company that stands by their commitment to their customers, every time. I've been a customer for 4 years (and had a range of work performed by them) and will remain one, because these folks back up the work they do.

Hello everyone armor air has the most professional employees I have ever met when I need estimates and repairs I recommend this company to everybody. I give this company 5 plus stars

Jordan and Matt were very nice and quiet, were very respectful. They seem to work well with each other.

Fantastic service and knowledgeable!

I have a new friend 😀 Matt made my day! He did a great job! 👏👏👏 Satisfied!

We have used Armor Air for several years they have always given us fast and good service. The guys are so nice to deal with. We are very happy with Armor Air.

Good, knowledgeable, helpful information.

Matt was informative, friendly, knowledgeable. We will ask for him again.

Excellent customer service!

Matt help put my house back together after a water softener failed due to high water pressure, 120 psi, and ruined flooring, some baseboard and drywall. He explained what all the “knobs” are for and how to operate the softener. He was kind enough to load the old one and take it to “the train station,” as Rip would say. Thanks to Cory and the team!

Our tech Perry arrived during the assigned time frame, friendly and knowledgeable . He was interested with our concerns and needs along with doing a thorough inspection of the unit. Armor air was a great choice for us. Thank you Perry

Michael was very informative, courteous and finished the work in a timely manner.

Freddie was very professional and explained everything he was doing

I’ve used Armor air quite a few times they always send polite, courteous, and good workers. I appreciate all I’m always use you.

TIM WITH ARMOR AIR WAS VERY NICE HE ALSO EXPLAINED EVERYTHING HE WAS CHECKING. ITS NICE TO KNOW THAT THERE IS A COMPANY THAT SERVICES CENTRAL INDIANA A/C & HEATING. AND THE SERVICE CHARGE IS ONLY $39.—. WE HAVE BEEN VERY HAPPY WITH OUR UNIT. THANKS ARMOR AIR. KEEP UP THE FINE WORK. 😊

Professional, knowledgeable, friendly

On time and did a great job... 👍

Tyler did our annual AC checkup and was very thorough and professional. I would recommend him for you AC/heating needs.

Very friendly & professional. Will answer any questions you may have. They get the job done in good time.

Having had excellent experience’s with Armor Air and technician's, always prompt, courteous, and knowledgable.She technician today, Tyler discussed having a Rene halo UV air purification installed to help with the wife’s allergies.

Took pictures that allowed me to see exactly what he meant. Very good at explaining at my level. Thank you!

Terrific!

First time using armor air! They was recommended by a coworker, best decision we ever made was contacting them. It was fast and easy. Micheal had great customer service! We will be using them from now on! Thank you again for all your hard work!

excellent job as always 5 stars

Jordan was very nice and courteous.

Knowledgeable, courteous and prompt

Let me start by saying that my furnace went out last year during the winter time. We had a large company come out, the tech said it's your gas valve, he replaced it at the cost of $2000, the furnace then stopped working again. When I called back the furnace had started working again. So I left it alone. This year I turned it on....and nothing. So I decided to get some quotes on having a new furnace installed. I had one day this week to do it, and called about 6 companies, to get quotes, all the quotes seemed reasonable, but they were from salesmen. Lance from armor showed up and actually took the time to diagnose the problem and work to fix it he put on a new heat senor for us, and the furnace is working currently, we have decided to go ahead and replace as it is old and towards the end of its life. We will be having armor do the work and it's all thanks to Lance. He was so knowledgeable and worked to fix it before just quoting prices for a new one. He price matched for us. He put up with our incessant questioning, and even took a call after hours to discuss options. I'm so thankful that he took the time and due diligence and he made us feel comfortable in our decision to use armor. For once I don't feel swindled. Thank you! This is an addition. I had a problem with my air conditioner, and requested a tech to come and look at it, he came out and was super knowledgeable and friendly. He found the problem right away and the fix was well within my budget. He explained everything to me abd made me feel very comfortable. He just re-affirmed that I made the right choice going with armor air!

Tyler has serviced my units a few time now and is always pleasant, knowledgeable, and helpful! Good technician!

Just became customer. Seems great so far with nice customer portal and use of pictures.

Armor Air is my Go-To when I need home services for plumbing and HVAC work. Always right on time. Great communication and high quality results.

My tech was Freddie. He was extremely knowledgeable, answered all my questions and went out of his way to be helpful even before I asked. If you need an excellent tech and a really nice, clean guy, ask for him.

He forgot to close crawl space and left light and extension cord on in crawl space. Needs to remove extension cord and turn off light in crawl space.

Armor Air always does great work. They are honest and straightforward with the plans and implementation of the work

Fast response and had job complete friendly as well

Our tech Cody was professional with great customer service skills . I highly recommend this company. Susan from Watertown Tn

Both technicians were friendly and very professional. They proved me with a detailed summary of their visit and next step options - without the sales pitch. I appreciated their thoroughness and promptness.