I would love to help promote a local small business for a minute. Our AC broke a few weeks back, and since it’s almost summer, it was an imperative we had someone out asap. We had a company come out and do an assessment and they charged us a ridiculous service fee to assess it’s current operating capacity. They said if we went with them it would come off our bill. Well, when the quote got here (which took 2 days, and I had to notify multiple times to get it) it was 5800 for just the AC. I thought that price was a bit suspect so I blanketed HomeAdvisor for new help. The first one who contacted me was Armor Air . They came out and Shawn was one of the most pleasant and interesting Tech/Sales guys I ever had the pleasure of meeting. He quoted me while he was here, and it was about the same price (more of course, but not by much) for both a new AC and to replace our furnace which was wicked old.
We tried to get financing through their company and was denied… and I sent him away with a promise of contacting him when we got our own financing squared away. He called me a few hours later with a deal on how we could get this done for the AC after talking with the owner. Companies just don’t do that sort of thing… It was actually shocking.
We cancelled all the other appointments because of Shawn and our interaction with him. We got our own financing squared away and had them do the work.
Not only was Shawn awesome, but Tim and Joe, the service techs who came out were awesome as well… both kind, informative individuals… also got a good tip on a good place for breakfast… thanks for that one fellas. When they had the blower opened, it was clear we needed a duct cleaning as well, which I asked them if we could do that as well… they couldn’t’ that day but they had Matt come out a couple days later and, to my surprise, he was also awesome. It seems from top to bottom amazing people can be hired for a company outside of my company, Salesforce. I thought we were the only one, but If you have some HVAC problems… I STRONGLY recommend this local small business.
Great job Armor Air, your future looks exceedingly bright here in Indy.