AC Service Avon

Great company. Everyone was very kind and professional. Did a great job. Here we are a 5 years in. They have continued to be right there if i need anything. Their plumbing service is great too. Would recommend them 100%! Today Michael installed an air purification system. Very neat job and I can already tell a difference! They continue to take great care of me! Today Tyler came out. Super nice guy. Did a great job, real plus to your great team. Freddie is also great. Came out for a minor repair, very nice and was done quickly. And still each year they come out to check everything. Jordan and Dennen were out today. Great guys, great job. Update this year, Sean even came out on his day off to fix my furnace so I wouldn't be without heat!

With have been with Armor Air for years and highly recommend there services. Special shout out to Casey are Tech today, thank you!

They were very polite and professional in there duties. I recommend your company to anyone that ask about who to call.

Anthony called to say he could arrive a little early if that was okay. He was able to finish my job quickly and offered to assist me with other things if needed. He checked my water to make sure my softener was working well. I appreciated his assistance! Great job, Anthony!

They were professional and courteous guys, great service.

Tyler did our annual AC checkup and was very thorough and professional. I would recommend him for you AC/heating needs.

Polite, caring and informative

Bryant and Armor Air always does a great job. Trustworthy and efficient.

Armor Air always does great work. They are honest and straightforward with the plans and implementation of the work

I don’t like writing negative reviews but this may be the only way to get a response from Armor Air. Two weeks ago I spent over $12K for a new heat pump. Adding a heat pump qualified me for a tax reduction for the year. However, I still haven’t received any paperwork for the new unit. I called many times and asked for the warranty, manuals, and other paperwork needed. The only thing I’ve received is an invoice which does not suffice for what I need. I also informed them that the technicians did a poor job. The panel unit was installed upside down which made it unsecured. When I removed it I notice they didn’t bother to put my filter back in and it was full of trash (parts from their work. See photo below). This trash/garbage could definitely cause a major problem if it got sucked into the unit. They also left the place very messy and dirty. If I was an elderly person or someone with no knowledge of what they did then I would definitely have problems down the road with their work. COME ON PEOPLE. HOW HARD IS IT TO GIVE GOOD SERVICE?!? Update: I am changing my review to positive because the owner (Jamie) reached out to me personally and assured me that he would take care of my issues. He even followed up our initial phone call with another one to make sure I received what I was needing. If the owner can take the time to ensure customer satisfaction, then I think this company deserves another review. 2nd Update: As luck would have it, my blower went out on my furnace. Freddie came that day a diagnosed the problem. Being a Friday they had to order the blower and couldn’t install it until Monday. They actually came early and installed the new one, replaced my thermostat with a newer more advanced one I had before , cleaned up and we’re on their way. A supervisor (Dave) also stopped by and answered all my questions and I noticed he was working well with Freddie in repairing the furnace. Very happy with the job and price. Update #3 My furnace went out Monday. I called Armor Air to look at it. Being that it was more than 20 yrs old and things were starting to go on it I decided to get a new one. Freddie (one of the best) came by that same day and after consulting with the workers, who were very skilled, came up with 6 different options for me. He didn’t try to upsell me on anything and even recommended a lower priced model since I’m using the hybrid system. He said he’d have it replaced the next day. Sean showed up early Tuesday morning and installed a new one and took the old one away. During his installation he noticed a leak from above the furnace coming from my toilet. He called the home office and they sent a plumber (Ryan) right out to fix that problem. Afterwards Sean went over everything I needed to know about my new unit and even gave me some pointers on how to make it more efficient. A+ to these guys!